At Carolina Cookie Company, freshness is at the heart of everything we bake. Our cookies are baked fresh and shipped quickly, so they arrive ready to enjoy.


Our Commitment
We carefully bake, package, and ship each order to ensure excellent quality.

If your order arrives and something does not seem right, please contact us and our team will review the situation.




Reporting Freshness Concerns
To help us review concerns promptly, we ask that any freshness-related issues be reported within 24–36 hours of delivery.

Because our cookies are fresh-baked and perishable, it becomes more difficult to evaluate concerns once more time has passed.




Storage Recommendations
For the best experience, we recommend enjoying Carolina Cookie Company cookies within the first few days after delivery.

Cookies may also be frozen for up to 3 months when stored in an airtight container. When ready to enjoy, allow them to thaw at room temperature.




Whoopie Pie Freshness
Our whoopie pies are best enjoyed within 20 days.

Whoopie pies may also be frozen for longer storage if kept in an airtight container and thawed before serving.